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Refund Policy

Refund policy

Once paid for, Bangalore Hundeskole will not issue any refunds, unless the session was cancelled by Bangalore Hundeskole. If a session is paid for and not attended or cancelled, the client is required to book an appointment within 6 months of payment. Else the appointment is considered cancelled by the client and will not be refunded. Any new sessions will have to be paid for again. 

Terms of Service

TOS

1. Introduction

These Website Standard Terms And Conditions (these “Terms” or these “Website Standard Terms And Conditions”) contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Website Standard Terms And Conditions.

2. Intellectual Property Rights.

Other than content you own, which you may have opted to include on this Website, under these Terms, Bangalore Hundeskole and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved. You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website,

3. Restrictions.

You are expressly and emphatically restricted from all of the following:

1.     publishing any Website material in any media;

2.     selling, sublicensing and/or otherwise commercializing any Website material;

3.     publicly performing and/or showing any Website material;

4.     using this Website in any way that is, or may be, damaging to this Website;

5.     using this Website in any way that impacts user access to this Website;

6.     using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;

7.     engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;

8.     using this Website to engage in any advertising or marketing;

Certain areas of this Website are restricted from access by you and Bangalore Hundeskole may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion.  Any user ID and password you may have for this Website are confidential and you must maintain confidentiality of such information.

4. Your Content.

In these Website Standard Terms And Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. With respect to Your Content, by displaying it, you grant Bangalore Hundeskole a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

 

Your Content must be your own and must not be infringing on any third party’s rights. Bangalore Hundeskole reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice.

5. No warranties.

This Website is provided “as is,” with all faults, and Bangalore Hundeskole makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.

6. Limitation of liability.

In no event shall Bangalore Hundeskole, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and Bangalore Hundeskole, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

7. Indemnification.

You hereby indemnify to the fullest extent Bangalore Hundeskole from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.

8. Severability.

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

9. Variation of Terms.

Bangalore Hundeskole is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.

10. Assignment.

Bangalore Hundeskole shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, .you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

11. Entire Agreement.

These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between Bangalore Hundeskole and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.

12. Governing Law & Jurisdiction.

These Terms will be governed by and construed in accordance with the laws of the State of Karnataka, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Karnataka for the resolution of any disputes.

13. GDPR Compliance.

By agreeing to this Terms of Service, you give Bangalore Hundeskole your explicit consent to receiving communication about the service you have requested, marketing and educational material. You will always have the option of opting out of the marketing and educational material. 

Privacy Policy

Privacy policy

1. Introduction

Bangalore Hundeskole recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on www.bangalorehundeskole.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

www.bangalorehundeskole.com is a property of Bangalore Hundeskole, an Indian Company, the address, phone number and email of which is as mention on the website footer.

2. Information we collect

  1. Contact information: We might collect your name, email, mobile number, phone number, address and ip address.

  2. Payment and billing information: We might collect your billing name, billing address and payment method when you pay online. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Razor Pay.

  3. Information you post: We collect information you post in a public space on our website or on a third-party social media site belonging to Bangalore Hundeskole.

  4. Demographic information: We may collect demographic information about you, your dog’s name, dog’s date of birth, breed, problems, what you feed, your living environment as it pertains to your dog or any other information provided by you your during the use of our website. We might collect this as a part of a survey also.

  5. Other information: If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

 

3. We collect information in different ways.

  1. We collect information directly from you. We collect information directly from you when you register for a consultation, fill out surveys or subscribe for our newsletter. We also collect information if you post a comment on our websites or ask us a question through phone or email.

  2. We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

  3. We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

 

4. Use of your personal information

  • We use information to respond to your requests or questions. We might use your information to confirm your request for a consultation, coordinate rescheduling, send you follow up information, reports and responding to your queries.

  • We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences or request feedback.

  • We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

  • We use information for security purposes. We may use information to protect our company, our customers, or our websites.

  • We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new services or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. If you book a consult with us or subscribe, we may enroll you in our newsletter.

  • We use information to send you transactional communications. We might send you emails or SMS about your consultation.

  • We use information as otherwise permitted by law.

 

5. Sharing of information with third-parties

  • We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

  • We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

  • We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

  • We may share your information for reasons not described in this policy. We will tell you before we do this.

 

6. Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email contact@bangalorehundeskole.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

 

7. Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

 

8. Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below. In compliance with GDPR for EU, we will provide you with all the information we have stored about you and / or delete all the information from our records. Should you so desire, please contact the Grievance Officer.

Ms. Sindhoor Pangal

Address, phone number and email as given on website footer.  

 

9. Updates to this policy

This Privacy Policy was last updated on 22nd May 2018. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

 

10. Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

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